COVID-19 Information

At Arch Pediatrics, the health of our patients and their families is our highest priority. COVID-19 is a viral respiratory infection that can cause fever, cough, sore throat, muscle aches and difficulty breathing.

Most children will have symptoms similar to those that occur with the common cold and some may show no symptoms at all. Mild symptoms in children can be treated like symptoms of the common cold with supportive care such as increasing fluids, fever reducers and using a humidifier.

Like many other viruses, COVID-19 is believed to be spread person to person by coughing or sneezing. The best way to prevent infection with COVID-19 is to wash your hands (and your child’s hands) frequently with soap and water or by using alcohol-based hand sanitizer. Please also cover your mouth with a tissue when you cough or sneeze, and most importantly, during this extraordinary time, stay home!

We also encourage you to visit the CDC website for all you need to know about COVID-19 preparedness, prevention, testing and guidance.

We would like to use this opportunity to inform you of the measures we are taking during the COVID-19 pandemic to best ensure the safety of our patients, family and staff.

Effective March 23 and until further notice, our scheduling has changed.  (We are planning for two weeks currently and will reevaluate at that time).

  • We will see well patients only in the morning.
  • We will see sick patients only in the afternoon from 12:45pm to 4:30pm.
  • No walk-in visits at all for the time being.
  • This means during our well hours, no scheduled patients or accompanying adults or children will be allowed in the office with symptoms of any illness. If a patient or caregiver is experiencing illness symptoms, you will be asked to schedule an appointment during our sick patient office hours.
  • If you have any questions about this policy or what the most appropriate type of appointment is for your child, please call our office.

Please be aware that in addition to separating our well and sick visits, we are taking additional measures to keep everyone healthy.

  • Our exam rooms are also being separated with some designated as well and some as sick.
  • All surfaces in each exam room will be thoroughly disinfected after each patient.
  • We have removed all books and magazines from the exam rooms and waiting rooms.
  • Our staff will wear additional protective equipment which may include masks, gowns, and gloves. Please discuss this with your child ahead of your visit if you feel it will help alleviate any anxiety.

There are still many questions about testing, treatment and isolation for the COVID-19 virus. Many of the answers to these questions are changing day by day and even hour by hour. We are staying on top of the situation and hope to be a source of accurate information for you and your family. Please call with questions and remember that it is important to call our office before arriving if you have any concerns.

Most of all, please be patient with everyone you come in contact with as we all do our best to get through this challenging time. Per CDC guidelines, practice smart social distancing and wash your hands!

On a personal note, we would also add that it is during these challenging times that we often see great things happen. We are already so impressed with the selfless attitude of the staff at Arch Pediatrics and the cooperativeness of our families as we navigate these frightening and uncertain times. In the words of Mr. Rogers, “Look for the helpers.  You will always find people who are helping.”  We feel confident that through our community of staff, patients and families of Arch Pediatrics, we will be the helpers for those around us.

Sincerely,

Arch Pediatrics